If you are in the medical insurance industry, this is crunch time! Open enrollment for Medicare Part D ends on December 7, 2011, barely 3 weeks away. Coinciding with the open enrollment period for many corporate insurance plans, the early Medicare decision deadline puts extraordinary pressure on insurance agents and insurance providers to renew current policy holders and sell their services to new customers.
Nationwide, 27.6 million Part D beneficiaries have more than 1,576 plans to choose from. According to a Kaiser Family Foundation report, from 41 to 55 plans will be competing for consumer attention regionally. If you sell Part D coverage, you know that two things will most impact your sales figures:
- The number of potential beneficiaries you reach, and
- How quickly you reach them.
The shear volume of phone calls and time required to contact current and prospective clients is a herculean task that can quickly overwhelm your office staff or in-house health care call center. The same is true if you handle the open enrollment process for corporate clients. If, like many insurance agents or providers, you handle both; it’s double the pain.
As the December 7 Medicare Part D open enrollment deadline draws closer, overworked employees and in-house call center staff are going to be feeling the pressure. The resulting stress can lead to increased errors and decreased civility; both business killers. Outsourcing health insurance calls to an expert health care call center can solve your problem, ease the stress on employees and result in higher sales and greater customer satisfaction. It’s a win-win solution for your firm, your employees and your customers.
And it’s not too late to get the help you need to succeed. A highly-regarded health care call center referral service, Telesales Services specializes in matching clients to experienced, high-quality healthcare call centers that are ready to go when you are — even at the eleventh hour!
