Health CareHealth Care

Telesales Services’ reputation for extensive industry experience is a highly regarded resource for health care call centers, outsourcing personal and confidential patient and provider services. Our call center agents are guaranteed to be in compliance with HIPPA and all other industry regulations and have highly trained, licensed health insurance agents and licensed nurses on staff. Agents are empathetic, articulate and can resolve an issue with just one call.

For more than 20 years, we have served as a trusted partner to major HMOs, pharmaceutical companies, and other health care providers for both inbound and outbound call center needs. Organizations we have advised include Blue Cross Blue Shield, Aventis Pharmaceutical, Oxford Health and many more.

Our trained specialists handle customer service issues with professionalism and compassion and demonstrate a thorough understanding of provider’s policies, fee schedules, and culture.
Telesales Services is 100% HIPPA Compliant  HIPAA Compliant

Several of the Health Care Call Center services we provide:

  • Event Registration
  • Class Registration
  • Profiling
  • Clinical Trials
  • Drug Launches
  • Physician Surveys
  • Hospital Surveys
  • Medical Device Sales
  • 24/7 Telephone Support
  • Patient Scheduling
  • Patient Surveys
  • Health Plan Update Notifications
  • Medicare Programs
  • Medicaid Programs
  • Lead Generation
  • Database Updating
  • Winback Programs
  • Retention Programs
  • Automated Outbound Messaging
  • Message Management
  • Inbound Call Center Services
  • Information Request Handling
  • Pharmacy Support

Contact Telesales Services today and find out more about our menu of services and solutions and how they can benefit your organization.