Services

Health Care Call Center Solutions

Telesales Services is a highly regarded health care call center referral service. We have served as trusted advisors to major HMO’s, pharmaceutical companies, and a large number of health care service providers for their telesales, telemarketing, and inbound call center requirements. We have advised organizations such as Blue Cross Blue Shield, Aventis Pharmaceutical, Oxford Health, and many more.

Our award winning USA based call centers possess the health care industry experience and expertise to help you reach your goals and objectives. Our call centers have refined and perfected their health care telemarketing services through years of experience and by using the latest call center technology. Several of our health care call center service providers are HIPAA compliant. They have a demonstrated track record of proven results to insure your success. The benefits our clients realize are substantial and significant.

Services Event Registration Class Registration Profiling Clinical Trials Drug Launches Physician Surveys Hospital Surveys Medical Device Sales 24/7 Telephone Support Patient Scheduling Patient Surveys Health Plan Update Notifications Medicare Programs Medicaid Programs Lead Generation Database Updating Winback Programs Retention Programs Automated Outbound Messaging Message Management Inbound Call Center Services Information Request Handling Pharmacy Support	Benefits Optimize Overall Performance Improve Financial Performance Enhance Competitive Position Gain Market Share Enhance Strategic Position Improve Retention Winback Clients Winback Patients Reduce Timeframes for Projects Cut Labor Costs Faster Time to Market Shrink Time to Market on Product Launches Reduce Ramp Up Time Increase Sales Velocity Focus on Core Competency Maximize Quality, Consistency, and Accountability Customer Relationship Development Consistent High Level of Service

Services

Event Registration
Class Registration
Profiling
Clinical Trials
Drug Launches
Physician Surveys
Hospital Surveys
Medical Device Sales
24/7 Telephone Support
Patient Scheduling
Patient Surveys
Health Plan Update Notifications
Medicare Programs
Medicaid Programs
Lead Generation
Database Updating
Winback Programs
Retention Programs
Automated Outbound Messaging
Message Management
Inbound Call Center Services
Information Request Handling
Pharmacy Support

Benefits

Optimize Overall Performance
Improve Financial Performance
Enhance Competitive Position
Gain Market Share
Enhance Strategic Position
Improve Retention
Winback Clients
Winback Patients
Reduce Timeframes for Projects
Cut Labor Costs
Faster Time to Market
Shrink Time to Market on Product Launches
Reduce Ramp Up Time
Increase Sales Velocity
Focus on Core Competency
Maximize Quality, Consistency, and Accountability
Customer Relationship Development
Consistent High Level of Service