Inbound Call Center Solutions
Telesales Services is a premier provider of inbound call center services. We assist you in matching your direct response requirements to the most appropriate inbound customer service centers. We work with everyone from startups to multi-billion dollar corporations. Our goal is to ensure the maximum return on investment from your marketing expenditures.
Our inbound call centers handle direct response from:
- Print Media
- Direct Mail
- Internet Marketing
- Direct Response Television (DRTV)
- TV Commercials and Infomercials
- Network Television
- Cable Television
- Radio
Our inbound call centers are capable of handling:
- Large monthly call volume
- Low monthly call volume
- Monthly call volume fluctuations
- Direct response call spikes
- Seasonal call spikes
- One time events
- Call handling capacity
- 24×7x365 coverage
- Special call handling requirements
- Multi-language requirements
Benefits from inbound call center outsourcing:
- Increase ROI from your media dollars
- Increase conversion rates
- Increase sales form up-sells and cross-sells
- Drive and measure results using advanced technology
- Lower handling costs with effective solutions
- Assistance with strategizing for optimizing customer acquisition and retention
- Flexibility with monthly call volume
- Provide recommendations based on volume and requirements
- Multi-language support
- Guidance on customer acquisition and retention programs
- Reach or exceed you MER benchmarks
