Telemarketing ServicesTelemarketing Services

Since 1997, Telesales Services has served as the industry model for matching the needs of thousands of satisfied clients to carefully selected, “best-in-class” Call Centers based solely in the USA. Our goal: achieving the best possible results and best possible return on investment for your business. We specialize in a full suite of telemarketing services including Inbound and Outbound Call Center solutions, as well as Business Answering Services, Web Chat, Email Support, Social Media Monitoring and Interactive Voice Response (IVR).

Inbound: 

Telesales Services is a premier provider of inbound call center solutions. We represent an excellent, award winning, vetted network of over 100 USA based call centers. We excel at matching your call center outsourcing needs to the most appropriated inbound call center to assure the best fit at no cost to your business.

Our Award-Winning Inbound Call Centers offer:

  • 100% USA Based Agents
  • 24/7 Availability
  • B2B & B2C
  • Answering Services
  • Customized Programs
  • Placing Orders
  • Order Management
  • Order Status Inquiries
  • Sales
  • Upselling
  • Cross-selling
  • Shared and Dedicated Service Models
  • Refunds
  • Billing and Payment Solutions
  • Customer Complaints
  • Enrollment
  • Health Care Consultants
  • Triage & Registered Nurses
  • Customer Care Services
  • Reservations
  • Payment Processing
  • Third Party Health Incentive Program Support
  • Scheduling Appointments
  • Customer Loyalty Programs
  • Consumer Information
  • Product Inquiries & Concerns
  • Literature Requests
  • Warranty and Service
  • Multiple Locations
  • After Hours Support
  • Direct Response
  • Tech Support/Help Desk
  • Over-flow Support
  • Bilingual Services
  • Registrations and Reservations
  • Hotline Support
  • Recalls, Data Breaches
  • Website Navigation/Support
  • Licensed and Non-licensed Insurance Agents
  • HIPPA Compliant Options
  • PCI DSS Compliant Options
  • SSAE 16 Compliant Options

Outbound:

Telesales Services uses its extensive experience to match your project needs for outbound telesales and telemarketing services with the best-in-class call center.

Your company can save a significant amount of time, money and resources by using call center outsourcing.  B2B outbound call center services can greatly enhance your sales efforts with telesales, prequalified leads, and market research. Outbound call center services are staffed with market research professionals who will gather and analyze data to help your company identify sales opportunities and be more competitive. New customer acquisition is one of the most important aspects of a successful business.

Among other company projects, call center professionals can assist with your pharmaceutical and medical initiatives, conferences, event registration, fund-raising, and political calling. Call center outsourcing is your company’s solution.

Our Call Centers offer outstanding performance results in the following Outbound services:

  • Lead Generation
  • Lead Qualification
  • Appointment Setting
  • Prospect Identification
  • Sales
  • Market Research, Surveys and Polls
  • Membership Renewal
  • Subscription Sales
  • Subscription Renewals
  • Customer Surveys
  • Payment Reminders
  • Customer Retention Programs
  • Crisis Management
  • Direct Mail Followup
  • Email Followup
  • Event Registration
  • Bilingual Agents
  • Automated Services
  • Appointment Reminders
  • Options for Licensed and Non-licensed Insurance Agents

Answering Services:

Whether your company needs 24/7 coverage, after hours coverage, a virtual receptionist, or customer surveys, Telesales Services will locate the right call center answering service partner for you. Our commitment is to align you with the answering service that creates the best first impression of your company. Click here to learn more about Business Answering Services.

A partial list of Answering Service options include:

  • 24/7 Availability
  • After Hours Answering Services
  • Call Overflow
  • Appointment Scheduling
  • Medical and Healthcare Answering Services
  • Physicians Answering Services
  • Hospital Answering Services
  • Nurse Triage Telephone Service
  • Automated Answering Services
  • Interactive Voice Response
  • HIPPA Compliant Options HIPAA Compliant
  • Multilingual Capability
  • Call Forwarding
  • Dispatch Services
  • Employee Call-in
  • Event Registration
  • Property Management
  • Sales Lead Capture
  • Online Tools & Reports
  • Toll Free 800 Numbers
  • Pay Only for Minutes Used
  • Bilingual Agents

Other Services:

  • Web Chat
  • Email Support
  • Interactive Voice Response (IVR)
  • Social Media Monitoring

Contact Telesales Services: CLICK TO CONNECT