Health Care

Highly-regarded resource for health care call centers

Telesales Services’ reputation for extensive industry experience is a highly-regarded resource for health care call centers, outsourcing personal and confidential patient and provider services. Our call center agents are guaranteed to be in compliance with HIPAA and all other industry regulations and have highly trained, licensed health insurance agents and licensed nurses on staff. Agents are empathetic, articulate and can resolve an issue with just one call.

For 22 years, we have served as a trusted partner to major HMOs, pharmaceutical companies, and other health care providers for both inbound and outbound health care call center needs. Organizations we have advised include Blue Cross Blue Shield, Aventis Pharmaceutical, Oxford Health and many more.

Our trained specialists handle customer service issues with professionalism and compassion and demonstrate a thorough understanding of provider’s policies, fee schedules, and culture. Telesales Services is 100% HIPAA Compliant.

Healthcare call center
HIPAA Compliant
  • Event Registration
  • Class Registration
  • Profiling
  • Clinical Trials
  • Drug Launches
  • Physician Surveys
  • Hospital Surveys
  • Medical Device Sales
  • 24/7 Telephone Support
  • Patient Scheduling
  • Patient Surveys
  • Health Plan Update Notifications
  • Medicare & Medicaid
  • Lead Generation
  • Database Updating
  • Winback Programs
  • Retention Programs
  • Automated Outbound Messaging
  • Inbound Call Center Services
  • Information Request Handling
  • Pharmacy Support

Contact Telesales Services and get started.

Contact Telesales Services today and find out more about our menu of services and solutions and how they can benefit your health care organization.

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